About The Instructors - please scroll down to see all, not in any order -
Luisa R. Paster
Training and Development Specialist
Office of Human Resources, Princeton University
Princeton, NJ 08544
luisap@princeton.edu
609-258-5464
Website: http://www.princeton.edu/hr/l&d/index.htm
About Me:
I have a BA in French from Wellesley College, an MAT in Teaching from Wesleyan University, and an MLS from Columbia University. After teaching high school French for a few years and traveling in Europe, I started my library career at Princeton University in 1979. Over the years I was lucky enough to have several different management positions in Technical Services and ultimately was named Staff Development Librarian. I am still doing staff development at Princeton, now in a half time position with the University Human Resources Department, and doing consulting work in helping library staff improve their communication and management skills.
Program(s):
Customer Service Fundamentals
Susana G. Baumann
Director
LCS Worldwide Language and Cultural Services
342 Livingston Avenue, First Floor
New Brunswick, NJ 08901
sbaumann@lcsworldwide.com
732-299-9622 (direct)
tel/fax 732-828-1727
Blog: http://lcsworldwide.blogspot.com/
Website: http://www.lcsworldwide.com/
About Me:
Professional marketing bilingual communicator and trainer, Susana Baumann is the Director of LCSWorldwide, a multicultural marketing communications company specialized in health care, education -libraries and schools-, and safety and environmental organizations.
Her responsibilities include:
-Creating and developing strategies to help organizations accomplish their goals for building solid and sustained outreach targeting multicultural audiences and consumer segments.
-Working closely with clients and strategic partners to achieve brand equity building goals through specific multicultural communication tactics.
-Creating multicultural consumer education programs including printed and interactive materials; public relations communications; awareness and marketing planning and programming; staff development training; and event development and coordination.
-Developing strategic partnerships, community leadership and community coalitions to help community organizations excel at what they do best, take an active concerted role in the populations they serve.
Susana came from Argentina in 1990. She was a tenured professor at the National University of Rosario, Argentina. Re-starting a career is no easy task, especially in a foreign country, so shortly after arriving in the US she enrolled in a second graduate program to pursue a career in Communications.
Since then, Susana has held several positions, taking advantage of her polished language skills, her teaching expertise, and a sound creativity at launching and developing new projects and products. In 1996, she started LCSWorldwide Language and Cultural Services.
Her flagship product, “12 Magic Phrases Your Personnel Need to Know in Spanish,” has travelled through seven states. It has now become a series of workshops that help staff in the library and healthcare environments to build a language bridge between Spanish-speaking users and providers.
Program(s):
Promoting Your Library to Diverse Patrons
Mary C. Martin
Director
Long Hill Township Public Library
917 Valley Road
Gillette, NJ 07933
director@longhilllibrary.org
908-647-2088 x6
Blog: whatmaryisreading.blogspot.com
Website: www.longhilllibrary.org
About Me:
I have a master’s in Library Science from the University of North Carolina at Chapel Hill, and a BA in religion and psychology from Oberlin College. I am a lifelong reader and library user.
After graduating from library school I started out as a systems librarian, and worked for five years as the head of systems and Technical Services at Fort Smith Public Library in Arkansas. In 1998 I was named Cybrarian of the Year for Arkansas because of my commitment to using technology to better serve my community. But my roots were in New Jersey, so I moved back here in 2001, still working as a systems librarian.
In 2004, I switched gears a bit and took a job as a technology training librarian. I enjoyed this job because it enabled me to develop my skills as a teacher, and I liked interacting with the public. My two main goals as a trainer were to help people figure out how to use technology to make their lives easier, and to demystify computers and technology for people.
One of my strengths is that I am curious about things. I succeeded as a systems librarian not because of any innate understanding of technology, but because of my willingness to ask questions and try things and see what happened. This curiosity has served me well, because I was curious about what it would take to run a small library, and that’s how I found my way into my current job. I’ve been director of Long Hill Public Library, a small library serving about 9,000 people, since 2007.
In all of my jobs, I have been fortunate to work with excellent co-workers who have been patient with me, helped me through difficult times, and taught me more than I can say. And each time I begin a new job, I put my eyes and ears to work, learn from my co-workers, and then quietly begin to try making small changes to improve the library and the service we offer to the public.
I read a lot of business books and I find that it is useful to include perspectives from outside the library world when I do a workshop. Some of the presentations that I’ve done over the last couple of years include library marketing and public relations, customer service tips and tricks, how to be a good library manager (and that includes managing your boss as well as your employees and coworkers), and how to organize your time and space effectively.
Program(s):
Time Management for Busy People
Kim Avagliano
Branch Services
Monmouth County Library
125 Symmes Road
Manalapan, NJ 07726
kavagliano@monmouthcountylib.org
732-431-7240
Website: http://www.monmouthcountylib.org/index.htm
About Me:
Kim has a BA and an MLS from the University of North Carolina at Greensboro. During her 17 years with the Monmouth County Library she has served as a reference librarian and a branch manager, and now spends her days in Branch Services. Kim has always loved books – not only to read, but as functional works of art.
After seizing the opportunity to take short courses in basic and advanced book repair with the Preservation Department at Johns Hopkins University, she continued her study of both repair techniques and hand bookbinding in general through classes from New York (Center for Book Arts, NY Academy of Medicine, Studio on the Square) to Italy (Montefiascone Project).
What began as a simple demonstration for library staff has grown into the workshops that Kim leads today. Kim says it has been a real pleasure for her to meet, teach, and learn from library people all over New Jersey and beyond.
Program(s):
Book Repair Workshop - HANDS-ON! SPACE LIMITED TO 20!!
Sue Kheel
Skheel@aol.com
About Me:
Sue Kheel retired after 26 years as Reference Services Manager at East Brunswick Public Library. Since 1980 she has provided training for library support staff with reference and information service responsibilities and has conducted workshops for the New Jersey Association of Library Asistants, and for various Regional Library Cooperatives and County library systems.
Program(s):
21st Century Reference Skills - A NEW PROGRAM! Hands-on! (Space Limited!) TWO DATES TWO LOCATIONS!!
Eileen M. Palmer
Executive Director
Libraries of Middlesex Automation Consortium
1030 St. Georges Avenue, Plaza 35, Ste. 203
Avenel, NJ 07001
empalmer@lmxac.org
732-750-2525
Website: http://lmxac.org/
About Me:
Eileen M. Palmer currently serves as Director of the Libraries of Middlesex Automation Consortium. She has extensive experience in helping libraries to integrate new technologies into library service. Her experience includes work with Michigan libraries in her capacity as Manager for Library Technology Programs at the Library of Michigan, as well as Executive Director of The Library Network, a 67 member public library cooperative in suburban Detroit.
Eileen currently serves as Chair of the NJ Library Association’s Public Policy Committee. Previously she served as the ALA Chapter Councilor for the Michigan Library Association (MLA). Other MLA positions included Chair of the Public Policy Committee, Chair of the Library Technologies Division, and member of the Technology Policy Committee. She also served as member of the ALA E-Rate Task Force. Eileen has a BA from the University of Dayton (1981) and an MLS from Villanova University (1983).
Program(s):
Privacy and Confidentiality and Library Records: What are the Rules?
Connie Paul
Executive Director
Central Jersey Regional Library Cooperative
4400 Route 9 South, Suite 3400
Freehold, NJ 07728
connie@cjrlc.org
732-409-6484
Website: http://www.cjrlc.org
About Me:
Program(s):
Leading From Any Position
Kathy Schalk-Greene
Acting Director
Mount Laurel Library
100 Walt Whitman AVenue
Mount Laurel, NJ 08054
kathy@mtlaurel.lib.nj.us
856-234-7319 x 304
Website: http://www.mtlaurel.lib.nj.us/
About Me:
Kathy Schalk-Greene is currently the Acting Director of Mount Laurel Library. Kathy was named New Jersey Library Association's "Librarian of the Year" for 2005 in part for leading her library team through the Trading Spaces: Reinventing the Library Environment Project. She is past-president of the American Library Association's CLENE Round Table for staff development and training. Kathy was one of the founding trainers of the New Jersey Train the Trainers and the Super Library Supervisors programs.
Program(s):
Trading Spaces/Dealing with Change
Robert J. Lackie
Associate Professor - Librarian
Rider University
rlackie@rider.edu
Website: http://robertlackie.com/
About Me:
Robert J. Lackie is an Associate Professor-Librarian at Rider University in Lawrenceville, NJ, where he co-leads the Library Instruction Program and serves as Reference Collection Development Librarian.
A frequent presenter at local, state, and national library & information science, educational, and technology conferences, Prof. Lackie’s scholarly interests include instructional theory/pedagogy, learning styles, social networking tools, student development & retention, librarian/teaching faculty collaboration, Web & database research methods, cyberplagiarism, and Web 2.0 integration
Program(s):
Identity Theft: What You Need to Know
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